About this page:

After over a year of repeated and numerous attempts to work out an issue with Charter Communications, Inc., a threat of termination of service if I didn't stop speaking to Charter representatives out the problem, and numerous unreturned phone calls I find it necessary to publish this information.  It contains communications between Charter Communications and myself covering these issues.  It is my sincerest hope that this site will help lead to a change at Charter that will help all Charter customers.  Short of such change, ever Charter stockholder should demand a full change in management or risk having Charter follow Adelphia's lead.

Brian Bergin
Last Update: 09 January 2008